Privacy Policy

Last Updated: August 2026

At Paharer Swad, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Delivery and billing address
  • Order and purchase information
  • Payment or transaction-related information
  • Information you provide when contacting our customer support
  • Website usage and technical information, such as IP address, browser type, and device information

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm orders and communicate with you regarding your purchases
  • Provide customer support
  • Process payments and verify transactions
  • Improve our products, services, and website
  • Send important updates regarding your orders
  • Prevent fraudulent or unauthorized activities
  • Comply with applicable laws and legal requirements

With your permission, we may also use your contact information to send promotional offers, product updates, or other relevant communications.

3. Payment Information

Payments made through our website may be processed through third-party payment service providers. We do not intentionally store your complete card or sensitive payment credentials on our website.

Payment information may be handled directly by the relevant payment service provider according to their own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, maintain shopping cart functionality, and understand how visitors use our website.

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share necessary information with trusted service providers only when required to operate our business, such as:

  • Delivery and courier partners
  • Payment service providers
  • Website hosting and technical service providers
  • Customer support or operational service providers

These parties are expected to use your information only for the purpose for which it is provided.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to process orders, provide services, maintain business records, resolve disputes, and comply with applicable legal or regulatory requirements.

8. Your Rights

You may contact us to:

  • Request information about the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Ask questions about how your information is being used
  • Opt out of promotional communications

Some information may need to be retained where required for legal, accounting, or legitimate business purposes.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites.

We encourage you to review the privacy policies of third-party websites before providing them with your personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If we become aware that personal information has been submitted by a child without appropriate consent, we will take reasonable steps to remove that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Paharer Swad
Khagrachari Sadar, Khagrachari, Chittagong, Bangladesh – 4400
Phone: 01897-669622
Email: info@paharerswad.com
Website: paharerswad.com

Suggested text: Visitor comments may be checked through an automated spam detection service.